Classic car takes on a whole new meaning when you take a look at a calendar. These models officially turn classic this year, ...

Doylestown Auto Repair (267-279-9477) has expanded their specialized timing chain and brake replacement services for Audi ...

It all started in 1919 with founder Bert Draper and his wife Emily distributing tools across Surrey. The business moved to Chandler’s Ford in Hampshire in 1963, celebrated its centenary in 2019, and ...

A new era of digital innovation for automakers has arrived. With the rise of Software Defined Vehicles (SDVs), automobiles ...

Imagine a loyal customer calling in to sort out a billing issue. They navigate through a complicated IVR system, get stuck in ...

What happens when you don't treat customers right? They leave and go across the street to your competitor. Jenna was ready to ...

Learn how Best Buy transformed customer experience with AI, reducing 93 contact center apps to streamlined solutions and deploying parts of the new AI CX in 6-8 weeks.

Includes reviews of Niello Audi from DealerRater ... difference in smoothing out the maintenance experience. Nielo continues to deliver on its customer service. Overall great service, the advisor ...

Audi RS6 and RS7 Performance truly be the ultimate daily drivers? After spending 24 hours with both, I’m giving you a no-filter look at their power, comfort, and tech in real-world use. ⚡ Inside This ...

CMSWire's Customer Experience Leader of the Year shares how her Five-Star Service program connects team empowerment to measurable CX impact.

*Estimated payments are calculated by Cars.com and are for informational purposes only. We’ve estimated your taxes based on your provided ZIP code. These estimates do not include title ...

Those maps provide a wonderful set of visual cues to the customer-experience and performance-chain lessons we can all apply to our businesses. Every company has a performance chain—the tangible and ...