Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

The best customer service brands 2025 include Apple, Sam's Club, and luxury hotel companies like Mandarin Oriental and ...

Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world ...

NTT DATA becomes a Global Managed Service Provider in the SAP PartnerEdge, Run Program TrackNTT DATA will offer packaged value-add services based on cloud solutions from SAPBusiness Wire via ...

Do you just love taking your car to the dealer for service? J.D. Power says consumer satisfactiong with service visits ...

A leader in AI-powered customer service software, NICE supports enterprise organizations around the world with its CXone Mpower platform. With Meltwater social insights available in CXone Mpower, NICE ...

Dover residents have limited options for home internet, but all three providers offer solid speeds and pricing.

If you're seeking Greenville's best internet service provider, we've got just the thing. Thanks to our CNET experts, we now ...

We give AARP insurance through The Hartford a rating of 7.8 out of 10.0 for its auto coverage options and discounts available ...

Smart meters provide detailed information so a customer can make choices about how and when to use energy and save money, ...