NEWS Generative and agentic AI set to transform customer service into a strategic value driver for businesses With less than half of consumers happy with the service they receive and only 16% of ...

As part of SAP PartnerEdge, Run, NTT DATA can help businesses harness the power of SAP Business Suite and cloud solutions ...

Smart meters provide detailed information so a customer can make choices about how and when to use energy and save money, ...

Discover what CRM reports are, their benefits, key features, and how they help businesses analyze customer data, sales, and performance efficiently.

Metronet offers Fayetteville's fastest and cheapest plans, making its fiber network the top internet provider in town.

Square reports on the most compelling global restaurant trends shaping the food and beverage industry in 2025, from ...

The ServiceNow Now platform Yokohama release includes the vendor’s full-court press on bringing agentic AI to every corner of ...

By leveraging AI to augment their processes, customer experience and product offerings, banks can personalize services, ...

A leader in AI-powered customer service software, NICE supports enterprise organizations around the world with its CXone Mpower platform. With Meltwater social insights available in CXone Mpower, NICE ...

Hackers used compromised credentials to access PowerSchool’s PowerSource portal months before the December 2024 data breach.

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...