The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

But it wasn’t a consistent across the board: The survey results showed that passengers ... taking the top spot in customer ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...