Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not pan out.
Starbucks is making more changes intended to speed up lines and avoid congestion. This time, it's mobile ordering options.
Starbucks opened the can, so to speak, when it said last week it was reversing a 7-year-old policy that invited anyone to hang out in its stores or use the restroom, regardless of whether they ...
Starbucks' decision to restrict its restrooms to paying customers flushed out a wider problem: a patchwork of restroom policies that leave Americans confused and divided over who gets to use the ...
But a more recent change at Starbucks has given some customers a reason to complain again—even while others celebrate the ...